Robinson Michael & Jackson Maidstone Estate Agents - Maidstone

Introduction to Robinson Michael & Jackson Maidstone Estate Agents

Robinson Michael & Jackson (RMJ) is a prominent estate agency firm based in Maidstone, United Kingdom. The company operates its main office at 15a King Street, located in the heart of Maidstone, with the postal code ME14 1BA. RMJ has established itself as a key player in the local property market, offering a comprehensive range of real estate services to clients seeking assistance with property sales, purchases, and lettings. Their presence in Maidstone is significant, catering to both local residents and businesses needing professional property expertise.

Services Offered

While the provided data does not explicitly list specific services ('Specialties: -.'), the nature of a full-service estate agency implies that Robinson Michael & Jackson Maidstone likely offers a wide array of property-related services. These typically include:

• Property Sales: Providing expert guidance and marketing for residential and potentially commercial properties to achieve the best possible outcomes for vendors.
• Property Purchases: Assisting buyers in navigating the complexities of the property market, searching for suitable properties, and managing the buying process smoothly.
• Property Lettings: Managing both residential and commercial rental properties, handling tenant relations, and ensuring smooth tenancy operations.
• Property Management: Offering ongoing management services for landlords who wish to delegate the day-to-day running of their properties.
• Valuation Services: Providing professional property valuations to help clients understand the market value of their assets.

Based on client feedback, RMJ Maidstone is particularly noted for its efficiency in property sales. Positive reviews often highlight the company's strong communication protocols, ensuring that all parties involved are kept informed throughout the transaction process. Their team members are frequently praised for their professionalism, responsiveness, and ability to manage complex situations effectively.

Location and Contact Information

RMJ's Maidstone office is situated at 15a King Street, Maidstone, ME14 1BA. This prime location places the estate agents at the heart of the town, easily accessible to both clients and industry professionals. King Street is a well-known thoroughfare in Maidstone, offering visibility and convenience for those seeking property services.

For direct communication, clients can reach Robinson Michael & Jackson by telephone at 1622476666. Alternatively, they can explore the company's online presence through their official website, accessible at robinson-jackson.com. The website likely provides detailed information about the services offered, property listings, contact forms, and potentially online booking options for appointments.

Accessibility and Online Tools

Robinson Michael & Jackson Maidstone demonstrates a commitment to modern client service by offering online appointment scheduling. This feature allows clients to book meetings or viewings at their convenience, streamlining the process of connecting with the agency. Furthermore, the office is equipped with a wheelchair-accessible entrance, ensuring that the firm is accessible to all clients regardless of physical ability, reflecting a consideration for inclusivity in their customer service approach.

Client Feedback and Reputation

The reputation of Robinson Michael & Jackson Maidstone is strongly supported by numerous client testimonials. The company holds a significant presence on Google My Business, with a total of 479 reviews received. Impressively, these reviews have consistently praised the firm, resulting in an average rating of 5/5 stars. This high level of customer satisfaction indicates a strong track record of delivering excellent service.

Several recurring themes emerge from the positive feedback. Many clients highlight the exceptional communication skills of RMJ's staff members, such as Jody, Tilly, and Ellie. For instance, one review mentions Jody's "wonderful" handling of a property sale, emphasizing her communicativeness and proactive approach in keeping both the vendor and buyer informed, even coordinating with solicitors. Another review commends Tilly and Ellie for their polite demeanor and willingness to listen during the property viewing booking process, appreciating their ability to manage "unusual circumstances" effectively. The overall sentiment across multiple reviews underscores a "very good service" from RMJ Maidstone, reinforcing the firm's commitment to client satisfaction and professional conduct throughout the property transaction lifecycle.

Conclusion and Recommendations

For individuals or businesses in the Maidstone area seeking reliable and efficient estate agency services, Robinson Michael & Jackson presents a highly credible option. Their strong online reputation, demonstrated by numerous five-star reviews, suggests a consistent level of quality in their service delivery. The comprehensive range of property services, combined with practical amenities like online appointment booking and wheelchair access, further enhances their appeal.

Prospective clients are encouraged to explore the full range of services offered through their website, contact them directly via phone to discuss specific requirements, or utilize the online booking system for an initial consultation. The overwhelmingly positive feedback received from past clients serves as a powerful endorsement, indicating that Robinson Michael & Jackson Maidstone is likely to provide a professional, communicative, and satisfactory experience for those engaging their services.

👍 Reviews of Robinson Michael & Jackson Maidstone Estate Agents

Dean &. E.

5/5

Jody was wonderful when dealing with our sale, she was communicative and ensured that both us and our buyers were kept up to date throughout, including checking in with our solicitors and chasing them when needed.

We dealt with Tilly and Ellie earlier in the process when it came to booking viewings on our property, they listened to what we had to say and were polite in any dealings with us, working around unusual circumstances.

A very good service from RMJ Maidstone, thank you!

Sabitri A.

5/5

We as a first time buyer purchasing house through Robinson Michael & Jackson and have been communicating with Jody through out. She is wonderful and helpful. She keeps on updating us and follow up to see how things are progressing with the seller onward purchase. She does brilliant job. Highly recommend.

Gwen A.

5/5

We are purchasing a house through Robinson Micheal and Jackson and have been communicating with Jody throughout. She has gone absolutely above and beyond to keep us updated throughout the whole process, I cannot fault her support. She has informed us of big and small steps in our process and has made us feel as though no question is too silly or too small for her to help with. Without her chasing enquiries from solicitors on our behalf, we would still be waiting! Overall the experience has been a positive one, particularly when speaking with Jody. Thank you!

Chloe L.

5/5

The team were all brilliant during our sale especially Jody she communicated with us every step of the way! Any questions or queries were answered very quickly ! We couldn’t be more grateful for having such a smooth process!! Thank you 🙂

amylouisexo

5/5

We’re very early on in the home buying process but we have only had a positive experience so far with Ellie @ RMJ. She’s been really accommodating with viewing times, very responsive to calls and emails, she is knowledgeable about the properties she’s showing and for anything that she isn’t sure on she gets you the answer incredibly quickly.

Fingers crossed everything keeps moving smoothly, we have every belief that it will knowing that Ellie is dealing with our case!

Jody in the sales progression team has also been amazing, she’s great at keeping us updated with the sale from the sellers side and is always really quick to respond to any queries we may have!

Reuel H.

5/5

Jody progressed my transaction for me and was attentive and diligent. She was always available to take my call and answered any questions i had. She was great!

Vince T.

5/5

Ellies enthusiasm to assist is inspirational, she has a focused attitude to undertake and do the very best for all of her clients.
With her valued experience within the specifics of sale and customer support she is outstanding, always happy to help and willing to make every effort to achieve her clients expectations.
She has a fun, bubbly character which makes what can be a stressful experience very much more easier.

Ella W.

5/5

The service I received at this estate agents was exceptional. As a first time buyer, I was worried about what sort of service I’d receive as I heard the horror stories of other businesses. However, I can’t recommend this business enough. Skye went above and beyond to help, being a kind a friendly face which immediately put me at ease. She continuously kept me in the loop of any updates. Highly recommend!