Santander - Bath

Address: 6 Bath St, Bath BA1 1SA, United Kingdom.
Phone: 3309123123.
Website: santander.co.uk.
Specialties: Bank, Business to business service.
Other points of interest: Wheelchair accessible entrance, LGBTQ+ friendly, Transgender safespace.
Opinions: This company has 21 reviews on Google My Business.
Average opinion: 3.7/5.

Location of Santander

Santander, located at Address: 6 Bath St, Bath BA1 1SA, United Kingdom. is a well-known bank that offers a range of financial services. With a specialty in Bank and Business to business service, this company has established itself as a reliable and trusted financial institution.

One of the key features of this branch is its accessibility. It has a wheelchair accessible entrance, making it easy for people with mobility issues to enter and conduct their business. Additionally, Santander is proud to be a LGBTQ+ friendly and Transgender safespace, promoting a welcoming and inclusive environment for all customers.

Santander has received a total of 21 reviews on Google My Business, with an average opinion rating of 3.7/5. This indicates that the majority of customers have had a positive experience with the bank, and have appreciated the level of service provided.

In addition to its financial services, this branch also offers a range of other amenities. These include:

ATM machines for convenient cash withdrawals
Secure deposit boxes for safe storage of valuables
Knowledgeable and friendly staff to assist with any questions or concerns
Comfortable seating areas for customers to wait or work

If you are looking for a reliable and inclusive bank, Santander is an excellent choice. With its wide range of services, accessibility features, and positive customer reviews, this bank is well-equipped to meet your financial needs.

To learn more about Santander and its offerings, be sure to visit their website at santander.co.uk. Here, you can find detailed information about their services, as well as tools and resources to help you manage your finances.

Reviews of Santander

Santander - Bath
K F
5/5

Very helpful and friendly staff. They explained and made sure I understood the situation and what would happen (power of attorney). And also fit me in without an appointment. Many thanks.

Santander - Bath
Nick Land
5/5

Brilliant in every way. Transparent accounting and very helpful staff. I'm transferring most of my money from a shoddy major building society at the bottom of town.

Santander - Bath
Hannah Barnes
5/5

I don't often go into the branch, but visited yesterday and the staff were very friendly, helpful and polite. I didn't have to wait long to be served and they took the time to explain everything to me, let me double check I was happy with all the details and answered all my questions fully. Would definitely go back.

Santander - Bath
Mark Pearce
4/5

Short queue to use the desk service. While waiting a member of staff asked us what service we needed, and offered to assist at the information desk if we weren't able to use the main desk in the next minute or so. As it happened we didn't need it, but it was nice to be offered. The lady who dealt with us was also pleasant and helpful. Definitely better than our branch in London.

Santander - Bath
not madonna
1/5

The young gentleman serving was really friendly and professional. He asked a female server to come out and help me at the desk. I wish he hadn't. She was incredibly rude. I was stunned by her demeanor. I've been with Santander since 1990 when it was Abbey National and usually get great service. I wish I said said something to her, but now I'll be going to my local branch at Wells, as they're all fantastic.

Santander - Bath
Colin Hewitt
1/5

I have now been trying to speak to someone at Santander for two days. I cannot obtain a phone number for the Bath branch (just a generic 0800 number with a massive wait time). The web chat facility is 100% useless - I'm locked out of my accout, so what is the point of telling me to log in to change security features? If it was possible to give a rating of less than 1 I would. No doubt to solve my problems I will need to drive to Bath, pay for parking, only to be told to make an appointment and repeat the whole process.

Santander - Bath
Tim S
1/5

Tried opening an joint account with my wife, but had 2 weeks of being messed around and staff not replying to our calls. We had to arrange for a second appointment. After rearranging my work, on arriving to the branch we were informed that the member of staff was not there, and said that they had left a voice mail which was not true and they couldn't even tell us our telephone number. All they did was tell us we had to make another appointment. On the whole I would described the service as the worst I've ever received. Avoid at all costs. Choose a bank that actually knows what customer service is!

Santander - Bath
Robert Gray
5/5

My partner and I were on a city break in Bath and required some banking assistance, we called at Santander and were dealt with quickly and professionally at the front desk by Richard. We left the bank feeling confident that the matter was being dealt with rather than exhausted as is so often the case with other Santander branches.

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