South Woodham Ferrers Post Office - Chelmsford

For individuals and businesses in South Woodham Ferrers, Essex, the South Woodham Ferrers Post Office at 12 Chipping Row, Chelmsford CM3 5XU, United Kingdom, provides a comprehensive suite of postal and financial services. This established branch, easily accessible via telephone at 1245324066, serves as a vital hub for both everyday needs and specialized requirements. The official website, accessible at postoffice.co.uk, offers detailed information and online services. It’s a convenient location for residents and visitors alike.

Specialties offered by the South Woodham Ferrers Post Office extend far beyond traditional postal services. It functions as a fully-fledged bank, providing essential business banking services alongside standard retail offerings. Furthermore, the branch acts as a courier service, streamlining deliveries for individuals and organizations. Clients can also utilize the mailing service and benefit from dedicated shipping and mailing services, catering to diverse packaging and postage needs. The branch's versatility makes it a one-stop shop for a range of logistical requirements.

Other Points of Interest surrounding the South Woodham Ferrers Post Office significantly enhance its value. Customers can expect reliable delivery options, including convenient in-store pick-up services. The on-site services are designed to be user-friendly and efficient. Notably, the post office is committed to accessibility, boasting a wheelchair-accessible entrance, ensuring inclusivity for all patrons. For added convenience, the branch accepts a wide range of payment methods, including credit cards, debit cards, and increasingly, NFC mobile payments. This adaptability allows customers to choose the method that best suits their preferences.

Opinions regarding the South Woodham Ferrers Post Office are readily available through Google My Business, where the branch currently has 28 reviews. The average opinion currently stands at 2.6 out of 5, indicating a mixed feedback experience. While some customers have reported positive interactions, others have expressed concerns regarding service speed and staff availability. It’s important for prospective users to consider this feedback when planning their visit. A deeper dive into the reviews can provide valuable insights into specific areas of strength and potential improvement. The branch management is likely monitoring these reviews and striving to address customer concerns and maintain a positive reputation.

Key Services Offered:

• Postal Services: Letters, parcels, special deliveries
• Financial Services: Current accounts, savings accounts, business banking
• Courier Services: Domestic and international shipping
• Mailing Services: Bulk mail, postage services
• Shipping Services: Packaging supplies, postage labels
• Mobile Payments: NFC payment options

Location Details:

The South Woodham Ferrers Post Office is strategically located at 12 Chipping Row, a central address within the town. This location facilitates easy access for residents and visitors. Its placement within the town center contributes to its prominence as a local service provider. The proximity to other businesses and amenities further enhances its convenience. Detailed maps and directions are easily accessible through the Post Office website and online mapping services.

Contact Information:

Potential clients can directly contact the branch via telephone at 1245324066. The telephone line provides a dedicated channel for inquiries, appointment scheduling, and general assistance. The branch’s website also offers contact forms and frequently asked questions (FAQs) to address common questions and concerns. Furthermore, postal services are often available via the Post Office website and mobile app, offering an alternative method for contacting the branch or submitting requests.

Future Developments & Considerations:

The South Woodham Ferrers Post Office is likely to continue adapting to evolving customer needs and technological advancements. Future developments may include enhanced online ordering capabilities, expanded mobile payment options, and further improvements to accessibility features. The branch’s commitment to providing reliable postal and financial services is expected to remain a priority. Furthermore, ongoing investment in staff training and customer service will be crucial for maintaining a positive customer experience. The Post Office’s responsiveness to customer feedback and proactive adaptation to market trends will be key to its continued success. It’s advisable for users to regularly check the Post Office website for updates on services, opening hours, and any temporary changes to operations. The branch’s success hinges on its ability to balance traditional postal services with modern technological solutions, ensuring it remains a valuable asset to the local community.

In conclusion, the South Woodham Ferrers Post Office represents a valuable resource for the community, offering a diverse range of services within a convenient location. While the current average review score warrants attention, the branch’s commitment to accessibility, modern payment methods, and a wide array of services positions it as a key pillar of the local economy. Potential customers are encouraged to explore the Post Office website and contact the branch directly to determine if its services align with their needs.

👍 Reviews of South Woodham Ferrers Post Office

Nick M.

1/5

Waited at the post office for 20 mins while people who worked there chatted at the front of the store. Clearly saw me waiting multiple times and even after asking them stillndidnt come to serve me

Sam

1/5

They can't even get a simple proof of postage right in here, putting down my postcode instead of the recipient's. When I requested a new receipt i was told it's my fault for not double checking their work and expecting them to know how to do their job. Why would I even pay to send a parcel to my own road? The incompetence is bad enough but they're rude too.

Janet W.

1/5

Struggled down to the post office today with two parcels.The website says open till 8 on a Saturday. I did the same a month ago but rang up first to make sure the post office was open on a Saturday and was told 8. Today it was closed. I can't drive as I've lost the use of my right hand. Not impressed. 3 mile round trip.

Linda P.

1/5

The man behind the counter in the post office was rude and disinterested, he also lied and told me it would be collected that day. The parcel I paid almost £50 to be sent urgently to USA via Parcelforce wasn’t collected for 4 days and hasn’t moved on in the next 6 days. Parcelforce have advised me that the post office staff should’ve told me that all timescales were currently suspended.
They were only interested in taking my money at this awful post office.

Jaynie V.

1/5

Travelled there specifically on a Sunday to use the post office as it advertises as being open. Don’t be fooled. It’s only certain on line services. Complete waste of time. I have no issue with only offering specific services out of traditional hours but the website should make that clear.

Auto D.

1/5

Man in post office almost every time doing mistakes with post codes on parcels. Today I paid twice for same parcel (ones as 2nd class and again as 1st class) because he is not hearing what I’m telling to him. He didn’t refund to me any money for his mistake. Even no excuses !!

Angie J.

5/5

I could not ask for more helpful or friendly people. I post at least 30+ parcels each week and they are always willing to go that extra mile to help me. Thank you South Woodham Post Office. You are doing a great job.

Perry ?. S.

3/5

Never opens on time, usually 10-20 minutes late everyday - although they are always very polite and friendly when you finally see someone