SSE PLC - Reading

Address: No. 1 43 The Forbury Forbury Road, Reading RG1 3JH, United Kingdom.
Phone: 3450719710.
Website: sse.co.uk.
Specialties: Corporate office, Energy supplier, Insurance broker.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 118 reviews on Google My Business.
Average opinion: 3.6/5.

Location of SSE PLC

3450719710

SSE PLC is a well-known corporate office located at Address: No. 1 43 The Forbury Forbury Road, Reading RG1 3JH, United Kingdom. The company specializes in providing energy and insurance brokerage services. They have a user-friendly website that can be accessed at sse.co.uk.

One of the unique features of SSE PLC is its accessibility for people with disabilities. The building has a wheelchair-accessible entrance, making it easy for people with mobility challenges to enter and exit the premises. Additionally, there is a wheelchair-accessible parking lot, ensuring that people with disabilities have a convenient and safe place to park their vehicles.

SSE PLC has received positive reviews from its customers, with a total of 118 reviews on Google My Business. The company has an average rating of 3.6/5, indicating a high level of customer satisfaction.

If you are looking for a reliable energy supplier or insurance broker, SSE PLC is an excellent choice. Their corporate office is located in a convenient and accessible location, making it easy for you to visit and speak with their representatives. Furthermore, their website provides a wealth of information about their services and pricing, allowing you to make an informed decision about whether or not to do business with them.

Overall, we highly recommend contacting SSE PLC through their website at sse.co.uk. Their team of knowledgeable and experienced professionals is ready to assist you with your energy and insurance needs. Whether you are an individual or a business owner, SSE PLC has the expertise and resources to provide you with the solutions you need to succeed. So don't hesitate, visit their website today and learn more about how they can help you.

Reviews of SSE PLC

suleyman bozyigit

1/5

I've had an extremely poor experience with this energy company. The service is consistently unreliable, and the customer service is downright terrible. Every time I try to reach out for help, I'm met with long wait times, unhelpful responses, or no resolution at all. They don't seem to care about their customers or their concerns. I would not recommend this company to anyone looking for a reliable energy provider.

Disgusting! Sickening!

Laura Williams

1/5

Called multiple, multiple times after switching providers. We have given them the same meter readings over and over but they keep changing the final gas and electricity bill. Was £144, then talked to them for £136, talked to them again for £17 (gave same readings), then got a letter 4 days later for £65 with no warning, and now £5 after being on the phone for an 1hr+. Not worth the pain.

Lesley Gould'

1/5

Haven't had a gas bill since June 2021. Awful customer service, hard to understand and can't do any thing when you get through to them. I would leave today if it wasn't so hard to change providers at the moment.

Tim Mister

1/5

Disgraceful business who have no idea what Customer Service is !! Can't answer a phone call, think that outsourcing "customer service" to a call centre in the Philippines where no one speaks English and can't handle any questions or escalate to a manager is smart. The business sends letters to customers with blatant lies about attempting to read meters - when they have made no attempt at all. Currently wasting 30 minutes on a call to speak to someone in authority who speaks English, have been transferred around 4 times. ! Shareholders need to sack the board and get a real customer focused management team in place. Tim

Lucky_kid 777

1/5

Worst service in the world. We had a problem with our meter and they were not able to help us on the phone -- maybe because we were only able to speak to some outsourced call centre agent without any expertise? After around 5 calls of 40 minutes each we were able to speak to someone knowledgeable, just to be denied any help. They argued that their engineers have no time due to the pandemic (didn't know covid affected the grids, too).
We chose SSE over some budget supplier for service reason but they definitely lost this selling point.
To potential future customers: Ask yourself why you would chose SSE? They have premium prices and their service is not any better.

Elaine Baxter

1/5

This has to be the worst company in the world.
Their call centre in South Africa are appalling. If they actually understand what you have said to them they never know what to do about a problem so they either cut you off or put you back to the bottom of the queuing system.
I have today been either on hold or queuing for over 3 hours because we have no gas after a major problem with a smart meter that I have been trying to resolve with them for the last month.
I would say I have spoken to a minimum of 20 people over 15 calls and been on hold for about 25 hours so far with still no result.
I wish I could say this is the first problem I have had with SSE but it's just the latest episode in the horror story.
I am seriously thinking of going to their local office tomorrow.
I will be changing my supplier very soon.
DO NOT GET YOUR ENERGY FROM SSE IT JUST ISN'T WORTH THE HASSLE.

Will King

1/5

After closing my account I received a "final bill" with no breakdown of costs. Bill arrived approx 10 days after timestamp with a "if you don't pay debt collectors are coming" message. I wouldn't mind if it was a Secord or third reminder but straight off the bat... Very poor behaviour.

Do not expect to get through to them on the phone - 30+min wait times, which is awful compared to competitors. Use the WhatsApp service to give you a data trail. Web chat is pretty much redundant for anything useful. That said, WhatsApp yeilds the same results and takes 4+ hours for basic queries NOT to be answered.

Don't trust these money grabbing and incompetent parasites, use another energy supplier.

Michael James Lawrence

1/5

£120 for using my fan when I am not at home but working most of the time. When I moved here it was £17 a month. There is no way I am using that much electricity. I worry what it would cost to run and electric motor like an electric car or motorcycle. And worry further what running a business premises or low and behold a 24/7 air conditioned gym would cost me. This is malpractice and there is no way I have used that much electricity-you have lost yourself a customer for life with your invented and hidden costs like smart meters!, I do not even have a smart meter and am going to be taking my business elsewhere thank you very much!