Stockport Homes - Stockport

Stockport Homes: A Comprehensive Overview

Stockport Homes is a prominent housing association dedicated to providing and managing quality homes and services within the borough of Stockport, United Kingdom. Located at Cornerstone, 2 Edward St, Stockport SK1 3NQ, and readily accessible via telephone at 1612176016, the organization operates with a commitment to improving the lives of its residents and contributing positively to the local community. Their website, stockporthomes.org, serves as a central hub for information regarding their services, applications, and updates.

Core Services and Specializations

Stockport Homes’ primary function revolves around the provision and maintenance of social housing. This encompasses a wide range of responsibilities, including:

• Property Management: They oversee the upkeep and repair of a substantial portfolio of properties, ensuring they meet the required safety and quality standards.
• Tenant Services: Providing support and assistance to tenants, addressing their concerns, and facilitating improvements to their living environments.
• Rent Collection: Managing the collection of rent payments efficiently and fairly.
• Community Development: Investing in community projects and initiatives to enhance the well-being of residents.
• Accessibility Services: A significant focus is placed on ensuring accessibility for all residents, evidenced by their wheelchair-accessible car park and entrance.

Specifically, Stockport Homes demonstrates a notable commitment to supporting vulnerable residents and those with specific needs. The organization has implemented a dedicated service for the deaf community, offering weekly BSL interpreter support between 10:00 AM and 4:00 PM on Wednesdays, highlighting their responsiveness to diverse community requirements. This dedicated support underscores their understanding of the importance of inclusive communication and accessible services.

Location and Accessibility

The headquarters are strategically located in Stockport, facilitating efficient service delivery throughout the borough. The physical address, Cornerstone, 2 Edward St, Stockport SK1 3NQ, places them within easy reach of residents and local authorities. Beyond the central location, Stockport Homes prioritizes accessibility for all individuals. They offer a wheelchair-accessible car park and wheelchair-accessible entrance, reflecting a dedication to inclusivity and ensuring that all residents can navigate their facilities with ease. This commitment to accessibility extends beyond physical access, indicating a broader philosophy of providing equitable services and support.

Customer Feedback and Reputation

Stockport Homes currently maintains 225 reviews on Google My Business, offering a valuable insight into the experiences of its tenants and customers. The average opinion is 3.1/5, suggesting areas for continuous improvement while also acknowledging positive feedback. The overwhelmingly positive comments frequently highlight the helpfulness and friendliness of the staff, particularly Michael and Hannah, who were commended for their thoroughness and empathy during a recent home repair visit. Several testimonials emphasize the dedication of the caretaking team and the overall commitment of the staff to providing the best possible service. Furthermore, the organization’s dedication to supporting the deaf community through BSL interpreters demonstrates a proactive approach to meeting the needs of a specific segment of the population. This responsiveness speaks to a commitment to understanding and addressing the unique challenges faced by various groups within the community.

Additional Points of Interest

Beyond their core services, Stockport Homes actively pursues initiatives to enhance the community. The organization is recognized as LGBTQ+ friendly, fostering an inclusive environment and promoting equality. This commitment to diversity and inclusion contributes positively to the social fabric of Stockport. The ongoing efforts to improve property maintenance and tenant services reflect a commitment to providing a high standard of living for all residents. The proactive approach to accessibility, combined with responsiveness to diverse needs, positions Stockport Homes as a valuable asset to the community.

In conclusion, Stockport Homes is a well-established housing association committed to providing quality homes, supportive services, and an inclusive environment for its residents. Their strategic location, accessibility initiatives, and dedication to community engagement contribute significantly to their positive reputation. Ongoing efforts to improve services and address customer feedback demonstrate a proactive approach to meeting the evolving needs of the community.

👍 Reviews of Stockport Homes

charlotte H.

5/5

I would like to thank Michael and Hannah who visited my home today (22/04/25) to repair mould damage in my living room. They were, clean, thoughtful and helpful. Thank you so much

Denise L.

5/5

Excellent caretaking services, repair team excellent. All the staff are Friendly and helpful. They really do the best possible.

Vincenz

5/5

Fantastic support service for the deaf people who need help on a weekly basic (Wednesday 10am-4pm). BSL interpreter provided for ease of communication. Really essential service for the deaf within the borough of Stockport.

Ankita A.

1/5

Tooo unprofessional.. Employment Team Staff dont turn up on a scheduled meeting, without realizing how much trouble people go through to be there..Too casual approach... would be good if staff can have some empathy with people coming in for help

Damo J.

1/5

I've tried contacting the housing about a rat problem in Hanover Towers, Lancashire Hill. And they have completely ignored me. Absolutely useless

H G.

1/5

Stockport homes literally made me sick and i am completely loosing my mental health due to years of extreme noise either has done by Stockport homes failed repairs , unprofessional repairs and sometimes particular tenants ( ASB ) .
Many times I requested help , many times I BEGGED to help before I completely loose my mind or harm someone and do something wrong , but nothing .
it's months now I have not slept one just one night like other people my head constantly buzzing now due constant unbearable VIBRATIONS.

J

5/5

This is an amazing company Chris Hughes and Kelle Gresty are a fantastic part of the team

HOLED U. I. T. H.

1/5

I WONDER WHEN ITV ARE GOING TO MAKE A TV PROGRAM ABOUT STOCKPORT HOMES THIS PLACE IS EASILY TEN TIMES WORSE THAN THE POST OFFICE AS THERES PLENTY OF POWER CORRUPTION LIES AND COVERUPS GOING ON HERE .THERE HAS BEEN SOME EXCELLENT WORKERS THAT HAVE WHISTLE BLOWN ABOUT HOW CORRUPT THIS ORGINISATION IS BUT NOTHING DONE INSTEAD THE WHISTLE BLOWERS ARE HOUNDED OUT OF A JOB ! THERE MOTO CHANGING LIVES THEY CERTAINLY CHANGED MINE FOR THE WORSE I HAVE SERVERE ANXIETY AND DEPRESSION FROM WORKING THERE
THAT WILL BE WITH ME FOR LIFE ! DEC 2024 JUST BEEN TOLD I HAVE PTSD FROM A SPECIALIST DOCTOR BROUGHT ON BY WORKING THERE ! SO IF YOU WANT TO HAVE SIMILAR COMPLICATIONS THIS IS THE ORGANISATION FOR YOU