StoreFeeder - Nottingham

Jam J.

Since changing the APIs for Amazon UK, StoreFeeder now takes 24 -25 hours for them to appear to be mapped. This only happened when SF had an issue with the APIs which took a while to fix. Really disappointed you won't recognise it as as fault and investigate it. The listings on Amazon are quite clearly validated. All our other channels come down to be mapped in approx 3 hours and they have been pushed across from our UK channel which wouldn't be possible if they weren't validated. There's no way to bulk upload to Amazon from SF so its a very sluggish process which it didn't used to be. If you sell on Amazon, SF isn't the tool for you!

Zaakir B.

We've been using StoreFeeder to manage our Amazon orders and inventory, and it's been great! We needed some customisations, and Corey was always on hand to help, responding immediately and sorting things out every step of the way.

The system itself is easy to use and perfect for keeping our inventory organised and centralised. Even if you're not particularly tech-savvy, you'll find StoreFeeder straightforward and user-friendly. Plus, it integrates smoothly with most marketplaces and couriers, making things even easier.

Definitely recommend StoreFeeder. Special thanks to Corey for the fantastic support!

Impressia C.

ADDED 28-05-25:

Get a Shopify website - add the APP Ebay Sync. Upload you products with ONE click... watch the sales and inventory get updated every few mins... ENJOY a hassle free, super cheap way of syncing products. COST!!? $20 a month. NO onboarding needed, no up front fees!

Dissapointing Results - Problematic with overselling!

Well, we gave it a go. This system is very time-consuming and very frustrating and in no way as easy to use as advertised or sold by the representative when we first inquired about the software.

First up Kane, the onboard team member was helpful and probably the best part of this experience as he would guide us through the problematic areas if we encountered any, but phone calls would be a day later, and having to wait for that call or a return email delayed the selling of a product online. The only downside with phone-calls is that Kane would have a very repetitive cough and would create some anxiety due to having bad asthma myself, so, therefore, cutting the phone calls shorter than I wanted due to this problem.

We found that stock was not appearing quickly enough and having to wait longer for it to appear (15-20mins for it to appear as stated) and up to almost 4 hours for items to appear and that's something we cannot afford to do and sit in front of a PC refreshing the system. One item appeared on the system the next day so we missed the chance to sell it in a window that we gain the most success.

Our biggest problem and something that we pointed out to the team in the very beginning was that overselling has been a massive problem with the likes of Channel Grabber and other systems we've used in the past and within a few weeks, we encountered our first oversell. If that item was ordered via the website then we could have explained the situation to the customer (using a 3rd party stock management system etc) but with eBay buyers, negative feedback would be inevitable and we have an impeccable record of almost 78,000 feedback and 100%. So, we purchased the item from another seller in the USA to avoid a negative (as it was a US-exclusive item) and made a huge loss on not only the 2 that had sold that we had in inventory, but the extra oversell. When we asked for an explanation, SF could only point a finger at eBay saying that it was eBay's error and not SF's. So why pay a lot of money for a stock management system to override these potential problems? SF should have picked up on the sales as and when they happened and reduced the stock down, but this did not happen due to the timing delays between systems, which we worked out was a good 5-10 mins.

It's not as easy to use as they say it is. And here's why. The main problem we had was pulling stock inventory over from our website provider, EKM Powershop, and according to SF, EKM is a "clunky to use" website system. SF would pull all of the information across apart from the following criteria that we had to do manually and upload via a separate spreadsheet. Extra work that we did not expect to do. Description, Brand, and Images - some of the most important data would need to be uploaded by ourselves so that we could push this stock to eBay. But you have to remember to "create a product" first too before uploading

Dropping the review to one star. We are now finding stock that was uploaded to SF by its onboarding team member, with zero amounts even though the master data spreadsheet had the correct figures. Before we pulled the plug we downloaded the SF data.

Seriously bug ridden, and would recommended not to use if you have over 500 Skus.

Ant M.

StoreFeeder provide us our WMS software for our retail operation and fulfilment operation. Their support is next level, and business critical queries are answered rapidly, meaning downtime is shrunk. StoreFeeder are great when things are going well, but when things go wrong, they excel their level of service. Hardeep, Stewart, Ian and Aimee are an asset to the business. Thank you for your continued assistance in supporting our operation.

Anthony D.

Great system! We have been using Storefeeder for about 6 months now and have been really impressed. The system appears well built and stable. It reliably keeps track of stock in and out, updates all our channels and generates courier labels well. The support team are good too and really helpful with getting us setup.

Modern S.

We have now been using Store Feeder for 12 months, and waited before leaving a review to ensure that it is based on overall experience. Initially it took some time to get used to, and there were some challenges, but change is never easy and all new systems take time to impliment and adapt to. We took the approach that one person would essentiually devote their time to learn how to use Store Feeder and they they would setup Store Feeder and then train, advise and throubleshoot with the our other employees on how to use it. As with any back office management software system, its true performance can only be realised if you take time to unput the information you want it it manage and colate, so it was importasnt that we laid down the right foundations. We can now say that Store Feeder has vastly improved the performance of our busines by saving time and streamling our systems. We know that not too long ago, software like this cost hundreds of thousands pounds to buy and impliment, which meant that it was beyond the scope of small to medium sized businessed. Based on our expience of how we used to work, anyone running an on-line business without Store Feeder is equivalent to working in the dark ages. Store Feeder will catapult you into the 21st century and turn your back office management into an athlete. In our expeience it has saved us an abunance of time, which ultimately equals money in staff wages and improved productivity. Would we recommend it? .. Absolutely without any hesitation.

Tony Q.

Have been able to grow my business, sell to more platforms, employ more people, and succeed in business expansion , thanks to this company, and the software.
One of the things i love , is the ability to talk to the help team. and not just get * the answer" , but also the support .
Invaluable, for any business.
Cheap ? nope, its not cheap , but it is value for money, and any serious business should always look for value for money.
Happy to highly recommend StoreFeeder to anyone.
Simply Cake Craft
Simply Topps Ltd

Richard I.

We recently moved from another provider due to constant outage and bugs within their systems and constantly having to double check everything we did with them. So far in we are extremley pleased with the storefeeder system, everything seems so easy, effortless and well thought out, the only one thing so far we have found is that there isn't a customer watch feature which I think is currently being considered. The only one problem for us was the time it took to change over with 2000skus on a multiple of platforms, however I appreciate it is different for each business. Be prepared to be patient (which I don't have!) if it takes a little longer than scheleded. I can honestly say it will be worth the wait in the long run.