The Co-operative Bank - Birmingham - Birmingham

The Co-operative Bank in Birmingham is a well-known bank that offers a variety of financial services. Located at 120 Colmore Row, Birmingham B3 3BA, United Kingdom, it is easily accessible to the public.

Specialties

The bank specializes in various services such as banking, ATM, financial institution, and mortgage lending. With a wide range of services, The Co-operative Bank is equipped to meet the diverse financial needs of its customers.

Accessibility

The bank has a wheelchair accessible entrance, making it easy for people with disabilities to access the bank's services. This feature highlights the bank's commitment to providing accessible financial services to all customers.

Customer Reviews

The Co-operative Bank has received 42 reviews on Google My Business, with an average rating of 3.1/5. Some customers have praised the bank for its excellent customer service, with one customer stating that they were able to revive a lost account in just five minutes. This feedback suggests that the bank is committed to providing efficient and effective solutions to its customers' financial needs.

Contact Information

If you are interested in learning more about The Co-operative Bank in Birmingham, you can visit their website at co-operativebank.co.uk. You can also contact the bank by phone at 3457212212.

Recommendation

The Co-operative Bank in Birmingham is a reliable and accessible financial institution that offers a range of services. If you are looking for a bank that can meet your financial needs, consider visiting The Co-operative Bank in Birmingham. Their website provides valuable information about their services and how to contact them. Don't hesitate to reach out and see how they can help you.

👍 Reviews of The Co-operative Bank - Birmingham

John McFarlane

5/5

Went in with an obscure request (to revive a lost account via a Smile chequebook and ID, impossible over the phone after a couple of hours of trying). Got a new account number and instructions on what to do next in about five minutes. So happy, thanks!

Nigel Stallard

1/5

Went to close my mother's account as she'd passed away but branch short staffed, manager running 3 branches and was at another branch. Bereavement Assistant was with another customer but only worked part time anyway and no other member of staff was allowed to do it/couldn't do it. They tried to see if the next branch nearly 30 miles away but they were fully booked. Total rubbish service. Don't bank with these idiots.

Martin Hillyard

1/5

My wife and I have banked here for 12 years, but my wife has not been allowed to withdraw cash ( managers instructions )?
We have made the decision to change banks, and have opened a new account with a different bank. Unfortunately, the Co-operative are NOT complying with our new bank's attempts to switch account information.
It's a disgusting state of affairs when a bank refuses to let you withdraw your own money.

Tom Bull

1/5

I received a letter stating my mortgage switch will happen in 1 October but you have taken a direct debit for standing variable rate charges
I called the provided phone number but got cut off after a hour off waiting. Unprofessional and unhelpful service

Ghulam Khan

1/5

Just as rubbish as telephone banking. Kept waiting in a queue even though not busy.

Info CBWA

1/5

Absolute joke. No branches left locally so drove an hour as on the phone they were useless and could not help. The Birmingham branch could not sort it there and then and made an appointment to call back two weeks later. Waited all day on Monday, gave them the benefit of the doubt and thought they may be busy and give them a few extra days but still no call. I hope they close all the branches and all the staff loose their jobs as it’s an embarrassment of a bank tbh I’ve not met one helpful member of staff.

Richard Burke

1/5

They never answer the phone .then they say do this do that on line and it wont let you always 30minutes to wait in quew.if you get lucky and can get to birmingham branch go in you never hear the phone ringing

Mark Thomas

5/5

My partner past away 3 weeks ago I was so so worried about sorting all things out with the bank Helen and oana have been absolutely fantastic very caring and supportive towards my circumstances a massive thank you for being so kind and sorting things out for me