The Co-operative Bank - Brighton - Brighton

Address: 164/165 Western Rd, Brighton and Hove, Brighton BN1 2BB, United Kingdom.
Phone: 3457212212.
Website: co-operativebank.co.uk.
Specialties: Bank, ATM, Financial institution, Mortgage lender.
Other points of interest: Wheelchair-accessible entrance, Wheelchair-accessible car park.
Opinions: This company has 37 reviews on Google My Business.
Average opinion: 3.6/5.

Location of The Co-operative Bank - Brighton

3457212212

The Co-operative Bank, located at Address: 164/165 Western Rd, Brighton and Hove, Brighton BN1 2BB, United Kingdom, is a well-known financial institution that offers a wide range of services. With a rich history and a commitment to ethical banking, this bank has become a popular choice for many individuals and businesses in the Brighton area.

When you visit The Co-operative Bank in Brighton, you can expect to find a modern and accessible facility. The bank features a wheelchair-accessible entrance and wheelchair-accessible car park, making it easy for everyone to conduct their banking business. In addition, the bank offers a range of services, including ATM, Financial institution, Mortgage lender, and more.

One of the things that sets The Co-operative Bank apart from other financial institutions is its commitment to ethical banking practices. The bank is dedicated to using its funds to support communities, the environment, and other worthy causes. When you bank with The Co-operative Bank, you can feel good knowing that your money is being used to make a positive impact in the world.

If you're looking for a bank that offers personalized service and a commitment to ethical banking, The Co-operative Bank in Brighton is an excellent choice. With a convenient location and a wide range of services, this bank is well-equipped to meet your financial needs.

When it comes to customer reviews, The Co-operative Bank in Brighton has received a 3.6/5 rating based on 37 reviews on Google My Business. Many customers have praised the bank for its friendly and knowledgeable staff, as well as its commitment to ethical banking practices.

Reviews of The Co-operative Bank - Brighton

The Co-operative Bank - Brighton - Brighton

Felix Byrne

1/5

Worst bank ever without a doubt. Had a fraudulent claim on my account and instead of assisting me they froze my account for over 6 months meaning I had no access to any of my money whatsoever.

I regularly called with wait times of over an hour every single time just to get through to impatient, unhelpful individuals.

They randomly then decided to close my account and then refused to provide me with the credit on my account (all of my money) for several more months.

Your money would be safer being kept in cash under your mattress than with this corrupt bank. I can only think that the positive reviews they have are fake as they have suddenly gone from 1.3 stars to 4.2.

Please do not trust these people with your money.

Charis

5/5

The service is above and beyond, especially when it comes to protecting one's money.

Bait Kid

1/5

Understaffed! The last two times I have visited there has been only one person behind the counter and they always seem to be dealing with some elderly person who has no idea any of their details so I gotta sweat out in the queue because for some reason they blast the heating, can you not just have a second person at the window? It’s becoming comical how often this happens here

Paul Kenning

5/5

Always great service good staff. Never had the slightest of problems! Well done Coop! Keep it up..merry xmas regards paul k...

Kevin Kent

1/5

Banking app not carrying out transfers to saved payee today, call wait time 30 minutes this morning and 60 minutes this afternoon then lines close at 5.00pm - in effect uncontactable for working people. Been like this for months. Been with the bank for 20 years and will now switch to a bank that offers a service. Shambolic and unethical treatment of customers but always banging on about ethical stance. Complaints process not transparent.

Mivida Life

1/5

Been with this bank for so many years and supported it when it lagged behind all other banks in every way to only discover it was not worth it. Very poor service and no gratitude to customer loyalty. I cannot see it surviving for long. Still lagging technologically and service just keeps going from bad to worse.

Leslie Crane

1/5

Sadly I couldn't give less than one star otherwise I would. To get to the branch is a 2 hour round trip inc parking and going in there. I simply wanted to find out if I needed an appointment for what I wanted or could it be done over the counter. Why do they give you a pbone number if no-one is going to answer it. Loads of tries from 9.30 onwards but phone just rings. No message re queues or any response at all. I guess they don't want my money or care.

Rosemary Fraser

5/5

The Co-op Bank in Brighton is wonderful. The staff are always friendly, welcoming and helpful, no matter who you are.
The staff on the phone helpline are just the same, ready to help with any problem we, the customers, might have, although it is one of the few banks, in my experience, that actually give you their local number to call also.
I've only been with them for 7 years, but would never change banks.
The big problem for me is that I am disabled and there is only the one branch, very far from my home.
That's the only drawback.
Please open more branches in Portslade and Hove !!!