The Co-operative Bank - Stockport - Stockport

Address: Homes Ltd, 1 St Peter's Square, Stockport SK1 1NX, United Kingdom.
Phone: 3457212212.
Website: co-operativebank.co.uk.
Specialties: Bank, ATM, Financial institution, Mortgage lender.
Other points of interest: Wheelchair accessible entrance.
Opinions: This company has 27 reviews on Google My Business.
Average opinion: 3.1/5.

Location of The Co-operative Bank - Stockport

3457212212

The Co-operative Bank, located at Address: Homes Ltd, 1 St Peter's Square, Stockport SK1 1NX, United Kingdom, is a well-known financial institution that offers a range of services. You can reach them by phone at Phone:

Reviews of The Co-operative Bank - Stockport

The Co-operative Bank - Stockport - Stockport

Mike W

1/5

As a business customer have been 2 days running to make a deposit to find the branch closed with very little information of when it will open. I have today phoned customer services and paid for a 25 minute phone call - only to be told that the branch has been closed for the last 5 days - no-one knows why it is closed, why we were not informed or when it will re-open.
I can either travel over 20 miles to next nearest branch or wait 7 -10 days for Special post office pay-in books.
Truly appalling customer service!!!!!!

Carl Thomson

3/5

Whilst you can apply for your products via online channels your processing time to turn these applications around is simply unacceptable and too slow. Still a long way to go to become a customer focused top tier bank

Lehan Cunningham

5/5

Went in too get some money,no queue at lunchtime was great. Staff friendly and efficient.

Nasreen Gangat

4/5

I have just been to this branch today to switch my account from Barclays. The staff were very friendly and I was made to feel a valued customer. I was given an appointment for another day as per my convenience. Would recommend this bank and branch to anyone.
Reason for switching from Barclays is their funding Israel for its slaughter machine.

Dariusz Manchester

1/5

Very poor service.
Employee, who was servicing me (approx. 30 years old) had problem with basic mathematics - he could not calculate simple multiplication. Also he was nor properly prepared from savings account product. He also did not have any tools in his computer to calculate eventual profit from savings account.
I asked him: "how may customers do you have with savings account?". He replied: "thousands, millions, I do not know".
(Me) : "And who suppose to know? Me?".
And when you are entering to the branch - there is nobody from service, you have to go to cashier, and than you are serviced.
About Savings Account itself: I was told that 0.46% is the best interest rate. So judge alone: is 4.6 GBP from each 1000 GBP allocated on accout best? (Or even less, because interest rate are calculated daily).
That bank is complete failure. No point to go there.

Lesley Cranwell

1/5

No stars really - Called the number given - twice - held on for an hour both times 'moving through the queue' - when the call was answered they cut me off - both times!

Beverley Nicholls

1/5

Usually very good not today asked for a balance print out and told no not I can't do that but I can do this just no Tia very rude

eric britton

5/5

Love the Coop Bank ! Been with them for ages and have no intention of changing no matter what the 'bribes'
are. Good Service, really helpful staff -the human face of banking.Thanks Coop.