The Frost Partnership Estate Agents Slough - Slough

abirah S.

My husband and I recently secured our new home with the help of The Frost Partnership in Slough and we couldn’t be happier with the experience. From start to finish, the process was smooth, professional, and incredibly supportive.

Every team member was excellent but a special thank you to Nabid Rehman, who went above and beyond to make everything as stress-free as possible for us. Nabid was always approachable, knowledgeable, and genuinely invested in helping us find the right place. His communication was excellent, and we always felt informed and reassured at every stage of the journey.

We’re so grateful for the care and attention we received and would highly recommend The Frost Partnership to anyone looking for a reliable and friendly team to help with their property search.

Asha

As a landlord, I approached Frost with the intention of letting out one of my properties, believing they had a solid reputation in the area. Unfortunately, my experience was completely soured by the unprofessional conduct of Pooja Shah from the sales and lettings team.

From the beginning, communication was poor. Pooja was unresponsive to emails, slow to return calls, and showed a complete lack of initiative when it came to progressing anything. I had to chase her constantly for updates, and even then, I was met with vague answers and little to no follow-through. It felt like she simply wasn’t interested or bothered.

Her disorganisation and lack of urgency not only delayed the process unnecessarily but also made me lose confidence in the agency as a whole. It’s a shame, because I was genuinely prepared to work with Frost for the long term, but this experience has put me off completely.

If this is how they treat landlords trying to give them business, I dread to think how tenants are handled. I won’t be using Frost again, and I certainly wouldn’t recommend anyone deal with Pooja Shah.
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Tasha

Smoothest process ever!
I had the pleasure of speaking with Colin and he was excellent throughout — professional, helpful, and always kept me informed along the way! He made the whole process smooth and stress-free. Highly recommend his services! Thanks Colin!

Mongezi N.

I want to extend my sincerest thanks for the exceptional support The Frost Partnership provided throughout this process. Your responsiveness and willingness to go above and beyond is truly appreciated.

Their effort has made a significant difference in my experience and does not go unnoticed.

Their service has been outstanding and deserves recognition.

Anne P.

Frost have sold two properties for me and have worked above and beyond my expectations. Their experience, advice and patience with the process has been invaluable and greatly appreciated. I would not hesitate to go straight back to them if I buy or sell in the area again. Excellent.

Aumim

Avoid This Agency – Poor Service and Unresolved Issues
I had a very disappointing experience with this agency. Over the course of a month, we dealt with a severe water leak in the property, which was not addressed despite multiple complaints. The living conditions were unacceptable.

Additionally, they withheld our deposit without providing clear justification. The terms in the contract were confusing and did not seem fair to us as tenants.

I would strongly recommend others to be cautious and avoid this agency if you value clear communication and good service.

Aakash A.

I am delighted to write this review for Lee Henry, who went above and beyond in providing invaluable guidance during my property search. Even though the property in question was not one of their listings, Lee’s expertise, professionalism, and willingness to help was truly exceptional. Lee took the time to understand my requirements and offered thoughtful advice on critical aspects of the purchasing process, including property condition, market value, and potential concerns to look out for. Lee's insights gave me the confidence to make informed decisions, and his honesty and impartiality set him apart from many others in the industry. It’s rare to find someone who genuinely cares about their clients’ interests, regardless of direct benefit. Lee’s dedication and deep knowledge of the market have made a lasting impression, and I wouldn’t hesitate to recommend him to anyone looking to buy or sell a property. Thank you, Lee, for your outstanding support!

Elisa K.

We had the pleasure of working with Lee Henry, Head of Sales, at The Frost Partnership offices in Slough. His knowledge of the market is unparalleled and he will give you clear, honest advice. I would not hesitate to recommend him.