Torquay Carpets & Flooring - Torquay

Introduction to Torquay Carpets & Flooring

Nestled in the heart of Torquay, Devon, Torquay Carpets & Flooring has been serving the local community and beyond for many years, establishing itself as a go-to destination for high-quality flooring solutions. Situated at Parkfield House, this family-owned business takes pride in offering a wide range of carpets and flooring options, coupled with exceptional customer service. Let's delve into the world of Torquay Carpets & Flooring, exploring their main services, location, unique features, and what customers have to say about them.

Main Services

• Carpet Showroom: Torquay Carpets & Flooring boasts an extensive carpet showroom, showcasing a vast array of carpets to suit every taste and budget. From plush pile to hard-wearing twist carpets, you'll find styles suited to both domestic and commercial settings.
• Vinyl and Laminate Flooring: The store offers an impressive selection of vinyl and laminate flooring, perfect for those seeking a low-maintenance, durable, and stylish solution. Brands include Karndean, Amtico, and Quick-Step.
• Natural Flooring: For an eco-friendly touch, explore their range of natural flooring options, such as coir, seagrass, and sisal.
• Flooring Accessories: From underlay and adhesives to door thresholds and gripper rods, they stock everything you need to complete your flooring project.
• On-Site Services: The team at Torquay Carpets & Flooring pride themselves on providing a comprehensive service, including measuring, estimating, and fitting. They also offer a delivery service for added convenience.

Location and Access

Torquay Carpets & Flooring is conveniently located at Parkfield House, 114 Teignmouth Road, Torquay, TQ1 4EX, United Kingdom. Situated just off the A380, the store is easily accessible by car, with nearby parking available at either the Sainsbury's supermarket or Lymington Road car parks. For those using public transport, the 36 and 121 bus services stop nearby on Teignmouth Road.

The store is wheelchair-accessible, with a ramp leading to the entrance, ensuring that all customers can easily browse the showroom. Additionally, the store layout is spacious and well-organized, making it easy to navigate and find the perfect flooring solution.

Featured Characteristics

• Family-Run Business: As a family-owned and operated business, Torquay Carpets & Flooring offers a personal touch, with friendly and knowledgeable staff dedicated to providing exceptional customer service.
• Wide Range of Brands: The store is proud to stock products from leading flooring brands, ensuring quality and variety in their offerings. Some of the brands they carry include Cormar, Westex, and Victoria.
• Free Measuring Service: To ensure accuracy and peace of mind, Torquay Carpets & Flooring offers a free measuring service, where a member of the team will visit your home to assess your flooring needs.
• Regular Sales and Promotions: The store frequently runs sales and promotions, helping customers find the best deals on their dream flooring. Be sure to check their website or sign up for their newsletter to stay updated.

Practical Information

Torquay Carpets & Flooring is open Monday to Saturday, with flexible hours to accommodate customers' busy schedules. The store can be contacted by phone at 1803361107 or via email through their website, torquaycarpets.co.uk. The team is always happy to help answer any questions or provide expert advice on choosing the perfect flooring.

Payment can be made via cash, debit cards, credit cards, and NFC mobile payments, ensuring a hassle-free checkout process. Additionally, the store offers a delivery service for added convenience, with orders typically shipped within 48 hours of purchase.

Customer Reviews and Positive Aspects

With an impressive average rating of 4.9/5 across 46 Google My Business reviews, Torquay Carpets & Flooring has clearly made a positive impact on its customers. Some of the positive aspects mentioned in reviews include:

• Excellent Service: Customers praised the knowledgeable and friendly staff, who were always willing to help and provide expert advice.
• Quality Products: Many customers highlighted the high-quality and wide range of products on offer, making it easy to find the perfect flooring for their needs.
• Competitive Pricing: Several customers mentioned that they found the prices to be competitive and often ran into special offers or promotions.
• Professional Fitting: Customers who used the fitting service were impressed with the professionalism and attention to detail of the fitters.
• Efficient Process: Some customers noted the quick turnaround time, from measuring to fitting, ensuring minimal disruption to their daily lives.

In conclusion, Torquay Carpets & Flooring stands out as a leading flooring store in the Torquay area, offering a comprehensive range of high-quality products and exceptional customer service. Whether you're looking for a new carpet, vinyl, laminate, or natural flooring, this store is well worth a visit.

👍 Reviews of Torquay Carpets & Flooring

Jeannie N.

5/5

We were recommended by our neighbour to use Torquay Carpet & Flooring who had previously used them. The whole process took a couple of weeks, from speaking to Scott at their shop, to having Tyrone come over to measure up. The fitters, Chris + Jim, were excellent, they worked so hard on two of the hottest days of the year!! The carpets have been fitted beautifully.
We too, would highly recommend them.

Deborah E.

5/5

5* service from this place. Excellent customer service and communication from the start. The guy( Jessie?) in the showroom was knowledgeable and efficient, Tyrone was prompt to confirm delivery and Scott adapted the roll to fit in my car. Very happy!

Tanya B.

5/5

We cannot fault Torquay Carpets & Flooring from the moment we entered the shop we were treated in a professional and friendly manner. Tyrone sent a quote within a few days, got the carpet we chose ordered and organised a fitting date & time that suited us. Ian was really friendly and did an amazing job fitting our new lounge carpet. Everything was done exactly as Tyrone said it would be, from receiving a written quote quickly, to the date of when the carpet would arrive and then fitted. Thank you all, we will be back again!

S A.

5/5

Brilliant, could not have got a better service. They have some amazing astro-turf/fake grass that I've never seen elsewhere. Our garden looks so nice now, the fitting was perfect. Great way to get an extra usable room in the house. Roll on BBQ summer! Highly recommended by me and my family!

Frances P.

5/5

Used this company a lot since moving into new place and would highly recommend their service. Really happy with the work

Nigel C.

5/5

The service from start to finish was fantastic. Good value for money. Thanks to all the team.
Coxy x

Joanne H.

5/5

I would highly recommend this company, Tyrone is wonderful, really helpful even when we had to delay the installation due a flood that Tyrone helped to find. The vinyl fitters were friendly, knowledgeable and overall all of the team were professional from start to finish. The flooring looks brilliant, clean and quality material.

Gina C.

5/5

Excellent service, just had stairs and landing fitted. I rang and Tyrone was really busy but still managed to call round within a couple of days.Tyrone came and measured up brought samples, I chose one, then changed my mind I then called in their shop, chose another one.
Chris who fitted carpet with his team of fitters, did a professional job!! Am very pleased, and I highly recommend them😁