Tower Leasing Ltd - Bracknell

Matt B.

Absolutely disgraceful company, charging £156 a month for 4 phones & some “phone agreement” and initial training on a 6 year contract for rental, so will never own these phones! Have said I cannot cancel the contract.

The fact that our broadband provider Focus has supplied the goods makes this even worse!

Investec are collecting the money so there are 3 “Opposite versions of Musketeers” in this disgraceful practice.

Tower Leasing have also threatened to get in debt collectors if we try to not pay anymore.

I have not even said I would think of doing this!!

We could have bought 7 top notch iPhones outright at the start of this and still of had change.

Avoid Tower Leasing like the plague!

Carlie C.

What a disgusting company. Stay away. We had an agreement with them for office phones and an agreement with them for the telephone managing programme for said phones.I Emailed them in july to cancel all services explained we had new phones and the old ones were no longer in use. They told me i had to give 90 days notice. Fine not great but we paid it. I then find out months later they cancelled the phone agreement and not the phone managing programme. Their explanation for this - because i had replied on an old email chain and it only listed the one agreement number in the subject line. So they expect me to pay and give another 90 days notice for a managing programme on phones that they knew we no longer had. Then they have the audacity to send a debt collector after us. DO NOT USE. The programme they sold us was not as sold and didn't work half the time. The Customer experience is appalling and i would suggest to any new customers - Go elsewhere.

Office G. C.

I would say that this company was exceptional in setting up the financing of business phone. However an email on Friday afternoon saying they will be collecting overcharge amount of £3,600 instead of the monthly £38.00 a month was gobsmacked. I cancelled the DD till this is fixed but the lack of communication and not rectifying their mistake only saying they will reimburse the amount along with any overdraft fees shouldn't be happening. I found this very concerning as a customer and business owner that don't have that much spare monies to cater to their mistake.

Fins M.

Tower leasing have removed £29250 from my Business Bank account. The direct debit was meant to be for £292.50. I was promised a refund straight away. 2 days later i am still yet to see the money. This has had a huge impact on the day to day running of my business.

They do not reply to emails in the timely manner they should when they have £30000 of our money.

This is an absolute joke and will be taking this totally useless company to court.

Please send our money back...Before we go out of business.

Update. 3 days later we have still not received the money.

Bethany C.

The team at Tower Leasing (particularly Faizal, Laura and Lily - to name a few!!) have always been really friendly and helpful when arranging finance for our customers and their equipment (even those which are a little trickier). Responses are always really informative and speedy for both ourselves and our customers. Cannot fault them at all. We will definitely continue working with them for years to come.

Mike I.

I have been working closely with Tower Leasing on various finance opportunities for the past 5 years. The staff are always prompt and extremely supportive, listening to the needs of my customers and helping to ensure they can make an informed decision about their finance options and the benefits available to them. I would strongly recommend Tower to others and, as an IT salesperson, can confirm they have helped me win some substantial new business.

Jonathan I.

I have been dealing with Tower Leasing since my company started trading in 2018. They have been nothing short of fantastic, and instrumental in enabling us to trade. Faizal and his team (Laura and Lily) are extremely professional and go above and beyond to ensure my needs are met. They have been extremally well received by my clients and they continue to deliver on a daily basis. I highly recommend Tower Leasing, and will hopefully continue to use them for many years to come.

V P.

My experience with Tower Leasing is one of the worst dealings I’ve had with a company in my 10 years of being in business. I needed a new cctv system for my club as it did not longer work correctly and with the nature of my business it is vital I have working CCTV on the premise. Before going ahead with the quote i made it very clear the urgency of making sure this was installed before my opening date, which Tower Leasing promised it would be no problem. Well this was not met and I had to chase on a daily basis with emails and phone calls which were not always followed up on. After spending thousands of pounds on my reopening after being closed for 16 months I was still with out cctv and Tower Leasing still showed no effort to help me get this completed as a matter of urgency. I finally completed on this proposal on my third week of reopening my business. On what was a very stressful time of reopening tower leasing by far added huge amounts of stress and worry to myself as, their service and lack of effort were putting my business in jeopardy for my first three weeks of re opening. I followed up with a complaint as to how I was treated and the service I was provided, to which they feel they were satisfied with how they dealt with my sale. Even their own sales assistant who I was dealing with admitted they were embarrassed with how they had dealt with my case from start to finish. I strongly recommend that if you have a business you steer clear of any dealings with this company. They put my business in jeopardy for nearly 3 weeks which added huge amounts of stress to myself. As well as having the stress to get my business back up and running after being closed for 16 months due to the pandemic, having to chase this company on a daily basis I urge you to find another company who will do what they promise and deliver on their word.