Trade Direct Insurance Services Ltd - Godalming

Kenneth P.

Don't do business here, renewal for transit was £2000, got broker to quote and broker reduced price by 50% Now cancelled a second policy mid term and they charge £50 penalty for cancellation. Scammers !

Bramhill B.

Leigh Daniels at Trade Direct was incredibly helpful and patient organising fleet vehicle insurance for our company. I have to say, she went above and beyond and the quote was excellent and very competitive. Highly recommend this company and their team.

London R. A. G.

Only Interested in making commision from your policy
Been using this company approching 5 years, previously never had any issues. Today receieved my renewal notification and my PL and EL insurance policy has increased by £743.32 from last yaer rising to £1935.25 equating to a 62.4% increase. Phone them to ask why and how this is justified and they said there is nothing they can do due to the main insurer making the increase. when I quested what there role was in the transaction as a broker they still insisted it was out of their hands. Surely this it is their job as brokers to negotiate betters deals for their clients. Whilst I am aware there was a claim made on the policy in Decemeber 23 I still can not see how they can justify 62.4% increase. In all the years I had the policy I never had or requested a reduction in my premiums or expected a reduction. This company is clearly just a middle man commisison based company, do not expect them to find you a good deal or negotiate a good deal for you.

Frankie A.

Provided me the most expensive insurance quote I’ve gotten in 9 years in business, then proceed to harass me by phone all day constantly ringing i assume to attempt to pressure a sale very unprofessional, won’t be using or recommending them.

I don’t understand why they feel it’s appropriate to bombard me with follow up calls after I got a quote from their website, I think that says a lot about this unprofessional establishment.

steve F.

A couple of weeks ago I got a quote for van insurance and today called again and spoke to the same lady at Trade direct, named Leigh. She was very friendly , helpful and efficient, a brilliant service.

Ollie C.

I'd put zero stars but it won't let me, the service fee... which is supposed to be a one off fee, clearly states in the small print, that they reserve the right to change this one off fee, at any point, for any reason, and will only notify you via their online portal... I didn't agree to these terms and conditions so asked for these statements to be amended or removed, to which I was told, this isn't an option so I asked for the policy to be cancelled... they took 3 payments, 1 each month for 3 months, without permission or a signature for authorisation... criminal in my opinion

James E.

Would recommend trade direct easy to follow online instruction and payment received email with all information and certificate phone call to confirm some details and was very quick to get to talk to a very friendly helpful staff member.

Jason G.

I have used trade direct for the last three years I have only given it 4 stars as they would not pay out when I broke 2 ribs and was unable to work when I had take the loss of earnings cover for accidents. the reason they did not pay out is they only cover you if it was an accident at work and mine was on a day out so think on if you need to make a claim it has to be while you was working

I m Happy with the cover and price