Ullet Road Post Office - Liverpool

Kris Cook

This place has some terrible reviews, but the majority are over 5 years ago.

To give a more up-to-date view, this post office has been excellent for me and my needs. I have posted letters, returned parcels and exchanged euros with no fuss at all. And each time I've been, it's been the same lady behind the counter; and she is absolutely amazing! Super kind and helpful with everything that I go in for, and you always leave feeling happy with the service.

Thank you!

Milad

There's a young lady at the post office she is very pleasant and kind. She is the best staff member I have ever encountered. She always greets everyone with a warm smile and goes out of her way to help others. Her friendly demeanor and willingness to assist make her an exceptional asset to the postoffice.

Fraser Brooke

AVOID THIS POST OFFICE!

I've only given this post office 1 star as 0 isn't an option. Firstly, the staff in here are beyond rude, the girl taking my parcel was just on the phone without having any regard for my instructions. When she did decide to speak to me she mumbled her words so I couldn't understand a word she was saying. Secondly, I'm almost certain they charged me the incorrect amount how can a small parcel cost £11 to be sent first class. I honestly wish I was lying, how can a business operate like this?!? Having checked the other reviews out it seems like other people have experienced similar problems. Very rarely do I get annoyed by poor customer service however this was just ridiculous. I said to the young girl I'd like to send it second class instead then, but she just kept saying I'd agreed to send it first class. We must have gone back and fourth for about 2 minutes before I just told her to take the stickers off the parcel and give it me back. I post things regularly and know the pricing structure.

I'm genuinely not the type of person to write things like this about businesses and I often just let things slide as I'm not that bothered but this was genuinely shocking! Avoid this place and go to the other post office on smithdown.

UnearthlyHedgehog

This is the worst post office I've ever used. The staff are miserable and act as if you're inconveniencing them by wanting to post a parcel. I asked to send something second class and it came to more than I expected but I'm not overly familiar with how much things cost to post so I thought oh well. Looked at my receipt and the guy had sent it first class. I asked for second!!! I didn't go back because I wasn't hopeful of rectifying the situation. It's also dingy and unwelcoming.

Aigburth Rd Post Office

This Post Office has recently relocated and now has new staff.. I was served by the young attractive lady (Chrissy). I can not praise her enough! The most pleasant and friendly service I have ever received at a post office. A real credit to Ullet Rd and Post Office Ltd.

luca marlowe

The items at the post office are marked up and the staff there always seem depressed and annoyed, definitely Sus

JESSICA BIRCHALL

I no longer use this post office. I made the decision to take a detour to the Lawrence road post office due to the very rude, ill manored and ignorant middle aged female counter clerk. I'm a business customer and believe I would have been beneficial to their small branch but every time I visited to hand over my 5-20 daily parcels. I was greeted with a cold drop of the shoulders and blatant eye roll. She'd huff and puff as I passed the parcels over and her manor was abrupt and her tone was always unpleasant. I must note, I pre-paid for all of my parcels so all the clerk had to do was pop them in the sack but she seemed to think that was an inconvenience, she'd even refuse parcels that were over paid by 1p even if I said I wasn't bothered. Such a hassle!!! I love the guys in Lawrence road. They saved me from this joke of a business. I can't forget the foreign guy that works there though, he was always friendly and polite and always went out of his way to ask me how my day was. I don't know how he put up with that miserable witch.

József Siklósi

I`ve been there on 10.09.2018 around at 7pm when I wanted to buy an envelopment and I asked about the Opening Time. The seller told me: they will open today till.19:30. And I was in hurry back to give up my important letter and I mentioned for him google`s states this post office ,,open till 9PM,, ,he just looked at me surprising. Otherwise he was very kind with me:-)