Worldwide Travel Insurance Services Ltd - Tonbridge

GlowingGlobe

I had a fantastic experience with this company’s Car Rental Excess Reimbursement Insurance. I opted for their cover when renting a car in Italy, and I actually got a better price by calling directly rather than booking online—though it may have been a slightly different cover, so double-check if you’re considering it.

Despite driving carefully, there was unexpected damage noted at the end of my rental, and the rental company billed me for repairs. I forwarded all the necessary documents to this insurance company, and they reimbursed me in full without any hassle. This experience has made me a loyal customer; I won’t hire a car without this cover again! It’s competitive, reliable, and far cheaper than what the rental companies offer. Highly recommended!

Pro tip: just make sure that the rental car company gives you third-party insurance because that is not covered.

András V.

Saved me twice from paying the car-rental-excess(300€ and 1400€). Ones in Montenegro Avis, other time it was in Spain with okrentacar. The process tooks about a month. This insurance is a must have if you don't want to pay for the overpriced insurance to the rental company.

Antonio L. G.

Very bad service. It should be zero stars, but the website doesn't allow this. I bought an insurance to cover accidental damages to a rented vehicle. While returning the car, some tears on its body were seen. A 180 euros fee was applied for repairing this damage and I started a claim with the insurance company. They continued asking me for further documents every time we had a contact, often with a very long interval time between one request ant yhe following one. When I provided them, a new one was asked again, always saying "we can't consider your claim if you don't provide this". Often they asked for the same document in different forms (i.e., proof payment as a credit card receipt, or statement, or proof of deposit, or formal invoice, receipt, and so on). Clearly they try not to pay the strategy of getting the customer tired by so many obstacles. I will never buy an insurance from this company anymore. Hope everybody will do the same, it's a matter of customer's safety.

KF U.

I bought an annual travel insurance and one of the most common incident of flight cancellation is not covered. It was my fault for not reading carefully the wording of the policy but you should also consider if a travel insurance that doesn't cover flight cancellation is suitable for you before you decide to have the travel insurancec from them.

Brian D.

A cautionary tale
On a recent trip to island of Jersey I purchased collision damage insurance from Worldwide (policy number is CER18-WEB-28675)
On arrival at Jersey airport I discovered that I'd forgotten my licence but my friend had his in his wallet - so we used his instead.

I tried to get a replacement licence but this was proving difficult so a few days later, I contacted worldwide to change or add his name to the insurance but they said that as his address is different to mine, he could not be added.
I then asked if he could then purchase a new CDW insurance but Worldwide rep said that as he had already taken possession of the car, he could not be insured.

Result: We only used the car to drive to our accommodation and back to the airport after week was up (as my friend was nervous driving on the island without CDW.) We used the bus service to get around

Lessons learned:
1. Don't forget my driving licence when hiring a car
2. Use a more flexible company than Worldwide
(I'm sure they are fine when everything runs smoothly but seemed unwilling to help when I ran into this difficulty)

Yurii T.

Stay away from Worldwideinsure&Claimez
This company is a scam they dont pay claims at all . You buy insurance and you think you are covered but in fact you are not and you are dealing with cheaters . I have sent all the documents they requested ,been waiting for almost a month and the end this is this reply:claim reference: 19005555 Dear Mr Toma

Thank you for the documents and your cooperation thus far.

We’ve completed our investigations and we’re not satisfied with the veracity of the claim presented. As such, your claim is declined.

Regards,
ClaimEz.

I will not let this end here because I know I am within my right,since I sent all the documents they requested however I will take a legal action against worldwideinsure and claimez they are just fooling their customers as I will post reviews every day everywhere on the social media to prevent these scammers from misleading people.

Please do not buy insurance with worldwideinsure and do not deal with claimez they will just steal your money.

Stay away from them and do not buy insurance with Worldwideinsure.

Margaret K.

I was questioned for two and a half hours for a quote which was never given for existing conditions which the have advertised on their sebsite

Steve D.

They were easy to contact.helpful on the phone.
Very competitive prices. Much cheaper than ne other insurers