Zilch Technology Limited - London

Address: 111 Buckingham Palace Rd, London SW1W 0SR, United Kingdom.
Phone: 2034059775.
Website: zilch.com
Specialties: Financial institution.
Other points of interest: On-site services, Wheelchair-accessible entrance.
Opinions: This company has 369 reviews on Google My Business.
Average opinion: 3.2/5.

šŸ“Œ Location of Zilch Technology Limited

Zilch Technology Limited 111 Buckingham Palace Rd, London SW1W 0SR, United Kingdom

ā° Open Hours of Zilch Technology Limited

  • Monday: 9 am–5 pm
  • Tuesday: 9 am–5 pm
  • Wednesday: 9 am–5 pm
  • Thursday: 9 am–5 pm
  • Friday: 9 am–5 pm
  • Saturday: 9 am–5 pm
  • Sunday: 9 am–5 pm

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Overview of Zilch Technology Limited

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Zilch Technology Limited is a notable entity operating within the United Kingdom's financial services sector. While primarily identified as a financial institution, the specific nature of its services or products requires further investigation for comprehensive understanding. The company maintains its headquarters and principal operations at a prestigious location in London, specifically at 111 Buckingham Palace Road, SW1W 0SR. This central London address places the company within close proximity to other major financial hubs and governmental institutions, potentially facilitating business interactions and client accessibility. For direct communication, interested parties can reach Zilch Technology Limited by phone at +44 203 405 9775 or visit their online presence at www.zilch.com/uk. Having a dedicated physical presence and contact information underscores the company's commitment to providing accessible customer service.

\n\n

Location and Physical Presence

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The company's registered and operational address at 111 Buckingham Palace Road is a significant factor. Located in the heart of London, this prestigious address is on the A4 road and near Buckingham Palace, making it easily accessible by public transport or private vehicles. This location is considered highly desirable, often associated with established businesses in the City of London and Westminster. Furthermore, the premises is noted for its accessibility, featuring a wheelchair-accessible entrance. This physical characteristic is crucial for individuals with mobility impairments, ensuring they can visit the site without undue difficulty. The presence of on-site services is another key feature associated with this location, suggesting that clients may be able to receive assistance directly at the premises, adding a layer of convenience for those who prefer in-person interactions or require specific support.

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Core Specialties and Business Nature

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As classified, Zilch Technology Limited functions as a financial institution. This broad classification encompasses a variety of activities, although the exact scope—whether focusing on banking, investment, fintech solutions, lending, insurance, or another specialized area—requires further detail. Being a technology-limited company suggests that technology plays a significant role in its operations, potentially indicating a focus on innovative financial services or solutions leveraging modern platforms. This could range from providing specialized financial software to offering services that streamline financial processes or improve accessibility in the financial sector. Understanding the specific niche within financial services would provide deeper insights into its market position and target audience.

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Additional Information and Features

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Several other points of interest define Zilch Technology Limited's offering and profile. The mention of on-site services points towards a potentially more personalized approach, contrasting with purely digital or remote financial service providers. This could be particularly relevant for complex transactions, consultations, or for clients who value direct engagement. The wheelchair-accessible entrance reinforces the company's commitment to inclusivity and physical accessibility, reflecting positively on its corporate social responsibility values and ensuring equal access for all potential clients or visitors. These features, combined with its central London location, contribute to a professional image focused on both technological integration and tangible customer service.

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Customer Feedback and Reputation

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Assessing the standing of Zilch Technology Limited is informed by customer reviews. The company holds 369 reviews across its Google My Business profile, indicating a substantial customer base and level of public visibility. The average rating of 3.2 out of 5 provides a quantifiable measure of customer satisfaction. While this score suggests room for improvement, it also indicates a consistent client base engaging with the company's services. Analyzing the specific feedback mentioned in these reviews would offer valuable insights into the common strengths and weaknesses perceived by customers, touching upon factors like service quality, responsiveness, product effectiveness, and overall value proposition. This feedback loop is essential for the company's growth and adaptation within the competitive financial services landscape.

\n\n

Recommendations for Potential Clients

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For individuals or businesses seeking services related to financial management or solutions provided by Zilch Technology Limited, several recommendations can be made based on the available information. Prospective clients are advised to leverage the provided contact details, starting with a phone call or exploring the website to understand the full range of services offered. Given the classification as a financial institution and the mention of technology, exploring any fintech capabilities or specialized software solutions might be of particular interest. The location in central London and the availability of on-site services suggest that the company caters to both local clientele and potentially international clients who value direct access and personalized interaction. Considering the 369 reviews, potential customers might benefit from reading some of these testimonials before making initial contact, to gauge alignment with their specific needs and expectations.

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"summary": "Zilch Technology Limited is a London-based financial institution offering services from its central location, known for accessibility features.",
"keywords": ["Zilch Technology Limited", "Financial institution", "London", "Buckingham Palace Road", "On-site services", "Wheelchair accessible", "Financial services"],
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"quality_score": 8,
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"language_used": "en"
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šŸ‘ Reviews of Zilch Technology Limited

Zilch Technology Limited - London
Sarah-Jane D.
1/5

I had a transaction made on my account where I hadn't purchased anything that day. I was a victim of fraud. I spoke to amazon they said there was no order placed and I looked through my amazon account. Nothing. I was told to contact zilch about the fraud and their fraud team is useless. I sent them all the proof and they've been very unhelpful. The said I have to pay it and that's their final decision. I see they have replied to several other posts having the same issue. They are liars they don't take fraud seriously. The dont have solutions. Please dont get a zilch card they will rob you blind.

Zilch Technology Limited - London
Mihai D.
1/5

Very Disappointing Experience

I’ve been dealing with an issue since April where the Zilch app won’t let me link my debit card. Even after trying a second card and following all instructions, the app keeps removing it, making it impossible to pay my overdue balance.

I’ve contacted my bank, and they confirmed there’s no issue on their side. Zilch, however, keeps blaming the bank and offers no real solution. Their customer service is slow and unhelpful, and I’ve been waiting over a week with no clear answer.

Very frustrating experience. I wouldn’t recommend Zilch based on this.

Zilch Technology Limited - London
Eesam Z.
1/5

Extremely disappointing experience with Zilch.

I used my Zilch credit card to book a hotel, and although the payment was deducted instantly, I never received a booking confirmation from the merchant (Travelodge). When I contacted Zilch for support, all I got was vague replies and a clear lack of urgency.

Zilch claims to offer a smooth and secure payment process, but in reality, their system is flawed and unreliable. There’s no real buyer protection, and when something goes wrong, you’re left to deal with it on your own. Their team is slow to respond and offers no proper resolution. It feels like they just wash their hands of responsibility once the payment is made.

If Zilch wants to be taken seriously as a credit provider, they need to drastically improve their customer service and internal systems. Right now, it feels like they’re just another flashy fintech with zero accountability when things go wrong.

Would not recommend.

Zilch Technology Limited - London
Taiyeeis W.
1/5

I received an unsolicited email containing a link to confirm my email address. I have never applied for a credit card with this company, nor have I ever been in contact with them. After reviewing similar feedback from others, it appears that many have experienced similar issues. This pattern of impersonation is deeply concerning and raises serious questions about the security measures in place. I strongly urge the company to get in touch and resolve this matter promptly.

Zilch Technology Limited - London
Delwar H.
1/5

I was a victim of impersonation and somehow somebody was able to open a zilch account so easily in my name. All other organisations were understanding and closed the accounts. Zilch has made me go through the entire complaints/investigation process over 8 weeks long and refused to close the accounts and is now making me go to external organisations to get this rectified. It's ridiculous how easily they are willing to give loans to imposters but take months to rectify the issue and the customer service has shown me a complete lack of empathy or understanding for the stressful situation I am in. I have had missed payments showing on my credit file due to these loans and this has had a massive effect at a time where I am trying to buy a home.

Zilch Technology Limited - London
D G.
1/5

This company is a joke!! Customer service is pathetic at best and trying to sort a purchase dispute with them is useless! They shouldn’t be allowed to operate as a credit facility if they can’t uphold the purchase protections against fraudulent retailers.

I had a complaint with them about a transaction and they investigated one two months earlier .. aka the wrong one! It’s just not worth the hassle to use them I am now lodging a complaint with the Financial ombudsman.

Zilch Technology Limited - London
Amy-Lee L.
1/5

Would leave 0 if I could!
Over two months ago, I raised a formal complaint regarding your failure to issue a refund and follow up with the relevant retailer. Despite this, and despite my explicit instructions not to submit any inaccurate information to credit reference agencies, Zilch has proceeded to do so—directly impacting my credit score.

I have already escalated the matter via a County Court Judgment (CCJ) and filed a complaint with the Financial Ombudsman. You are now in breach of your obligations under UK consumer protection and data protection laws, specifically regarding the accuracy of data shared with credit reference agencies.

Given the severity of the issue and your continued inaction, I will now be submitting a third complaint to the Information Commissioner’s Office (ICO) for your mishandling of my personal data.

I am formally requesting that Zilch assign a single point of contact to resolve this matter urgently. Failure to do so will be taken as further evidence of negligence and escalated accordingly.

Please treat this as a high-priority complaint. I expect acknowledgement within 48 hours and a full response within the FCA-mandated 8-week timeframe—although immediate rectification is warranted given the harm caused.

Zilch Technology Limited - London
Karley W.
1/5

I’ve had countless emails asking me to verify my email address, having never tried to open an account. Zilch are completely unhelpful and tell me my email isn’t present in their system (which it must be, because they’re consistently emailing me…)

Wouldn’t trust them at all, given this has been my only experience and they’re completely unwilling to help me, sending generic replies that read like a bot wrote them.

Genuinely concerned over my data and incredibly disappointed at their lack of attention to the matter.

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