HSBC Selby - Selby

Address: Market Ln, North Yorkshire, Selby YO8 4PA, United Kingdom.
Phone: 3457404404.
Website: hsbc.co.uk
Specialties: Bank, Business banking service, Financial institution, Investment bank, Savings bank.
Other points of interest: Language assistance, Wheelchair-accessible entrance, Wheelchair-accessible seating, Wheelchair-accessible toilet, Cash advance, LGBTQ+ friendly, Transgender safe space.
Opinions: This company has 23 reviews on Google My Business.
Average opinion: 3.8/5.

📌 Location of HSBC Selby

HSBC Selby Market Ln, North Yorkshire, Selby YO8 4PA, United Kingdom

⏰ Open Hours of HSBC Selby

  • Monday: 9:30 am–3:30 pm
  • Tuesday: 9:30 am–3:30 pm
  • Wednesday: 9:30 am–3:30 pm
  • Thursday: 9:30 am–3:30 pm
  • Friday: 9:30 am–3:30 pm
  • Saturday: Closed
  • Sunday: Closed

HSBC Selby: A Comprehensive Overview

For individuals and businesses seeking comprehensive financial services in Selby, North Yorkshire, HSBC Selby stands as a reliable and established institution. Located at Market Ln, Selby YO8 4PA, United Kingdom, this branch offers a wide range of banking solutions coupled with a commitment to customer service and accessibility. The branch’s telephone number is 3457404404, and their website, hsbc.co.uk, provides detailed information and online banking access. This document will delve into the specifics of HSBC Selby, outlining its offerings, location details, and key points of interest for potential clients.

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Services Offered by HSBC Selby

HSBC Selby provides a multifaceted suite of banking services catering to both personal and business needs. These services include:

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  • Retail Banking: Standard accounts, savings accounts, current accounts, and mortgages are available for individual customers.
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  • Business Banking: Dedicated support for small and medium-sized enterprises (SMEs), covering business accounts, loans, overdrafts, and payment solutions.
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  • Investment Banking: HSBC Selby offers investment advisory services, wealth management solutions, and access to a broader range of investment products.
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  • Savings Banking: A variety of savings products and options designed to help customers grow their savings and achieve their financial goals.
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The branch’s core competency lies in providing tailored financial institution services designed to meet the unique requirements of each customer. They emphasize building long-term relationships based on trust and understanding.

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Location and Accessibility

The HSBC Selby branch is strategically located at Market Ln, Selby YO8 4PA. Its accessibility features are a significant priority, ensuring that individuals with disabilities can comfortably utilize the services offered. Specifically, the branch boasts:

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  • Wheelchair-Accessible Entrance: A ramp provides easy access to the building.
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  • Wheelchair-Accessible Seating: Designated seating areas are available for customers using wheelchairs.
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  • Wheelchair-Accessible Toilet: A fully accessible restroom is provided for customer convenience.
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  • Language Assistance: Staff are trained to provide assistance to customers who prefer to conduct their business in a language other than English.
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This commitment to inclusivity demonstrates HSBC’s dedication to serving the entire community. The branch’s location in Selby makes it easily accessible to residents and businesses in the surrounding area. A detailed map of the area can be found on the HSBC website.

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Customer Feedback and Reputation

Currently, HSBC Selby has 23 reviews on Google My Business, with an average opinion of 3.8 out of 5 stars. This indicates a generally positive perception of the branch’s service, although there is room for improvement based on some of the feedback received. Common themes in the reviews include positive comments regarding the helpfulness of the staff and the efficiency of the service, but also occasional concerns about waiting times and the complexity of certain financial products. Customer satisfaction remains a key focus for the branch management.

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Additional Points of Interest

Beyond its core banking services, HSBC Selby offers several additional features to enhance the customer experience:

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  • Cash Advance: Customers can access cash withdrawals at the branch.
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  • LGBTQ+ Friendly & Transgender Safe Space: HSBC is committed to creating an inclusive environment for all customers, and the Selby branch operates as an LGBTQ+ friendly and transgender safe space.
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HSBC’s overarching investment bank strategy is reflected in the Selby branch’s ability to provide sophisticated financial solutions. The branch's staff are experienced professionals dedicated to guiding customers through complex financial decisions.

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Contact Information and Resources

To contact HSBC Selby, please call 3457404404. For more information about the branch’s services and operating hours, please visit their website: hsbc.co.uk. You can also find contact details and directions on the HSBC website. The branch is open during standard business hours, Monday through Friday. It is recommended to check the website for the most up-to-date information on operating hours and holiday closures.

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In conclusion, HSBC Selby provides a valuable banking service to the Selby community, combining a broad range of financial products with a strong commitment to accessibility and customer service. The financial institution's dedication to inclusivity and its convenient location make it a worthwhile option for individuals and businesses alike.

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👍 Reviews of HSBC Selby

HSBC Selby - Selby
Jody E.
5/5

After struggling to get help through telephone customer support, Kelsey at the Selby branch took personal charge of my business credit card application. Her expert guidance, patience, and dedication transformed what was a frustrating process into a stress-free experience. Thanks to Kelsey's outstanding service, my business now has the financial support it needs.

This experience reminded me why face-to-face banking still matters - that human touch, clear communication, and genuine care make all the difference. Kelsey exemplifies everything that's great about in-person customer service. I cannot recommend her highly enough to anyone needing banking assistance!

Thank you, Kelsey, for your exceptional support!

HSBC Selby - Selby
Tony M.
5/5

Impecable client service, SM went above and beyond ensuring we managed to get everything complete prior to leaving the country. Proactive and extremely personable. Great branch to do business!

HSBC Selby - Selby
Rick C.
1/5

Banked a foreign cheque here recently and the lady at the desk did not inform me it can take a significant amount of time. Suggest some more training required perhaps....Now informed we need to wait upto 12 weeks for it it clear. Not great, been banking with HSBC for 8 years, and now just a 'number' in the system until it clears.

HSBC Selby - Selby
sean K.
5/5

Great to see HSBC values customers because almost all other bank branches are closing. I only rarely need to go into the branch but the staff are fantastic when I do.

HSBC Selby - Selby
Adele H.
5/5

Had an issue with my online banking and was struggling to access it , so came into Selby branch to be greeted by Stephen marshal and ten minutes and was all up and running , great prompt service. , thanks

HSBC Selby - Selby
Jill K.
5/5

Stephen was really helpful with my online banking and investdirect.

HSBC Selby - Selby
Adrian P.
5/5

Took elderly parents in to sort out a few issues.
Counter staff couldn't have been more friendly and helpful. Great customer service

HSBC Selby - Selby
Shane S.
5/5

Problem solved , gentleman was very polite.

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