HSBC Sutton Coldfield - Sutton Coldfield

Address: 67 Parade, The Parade, Birmingham, Sutton Coldfield B72 1PD, United Kingdom.
Phone: 3457404404.
Website: hsbc.co.uk
Specialties: Bank, Business banking service, Financial institution, Investment bank, Savings bank.
Other points of interest: Language assistance, Wheelchair-accessible entrance, Wheelchair-accessible seating, Wheelchair-accessible toilet, LGBTQ+ friendly, Transgender safe space.
Opinions: This company has 34 reviews on Google My Business.
Average opinion: 2.9/5.

📌 Location of HSBC Sutton Coldfield

HSBC Sutton Coldfield 67 Parade, The Parade, Birmingham, Sutton Coldfield B72 1PD, United Kingdom

⏰ Open Hours of HSBC Sutton Coldfield

  • Monday: 9:30 am–4:30 pm
  • Tuesday: 9:30 am–4:30 pm
  • Wednesday: 9:30 am–4:30 pm
  • Thursday: 9:30 am–4:30 pm
  • Friday: 9:30 am–4:30 pm
  • Saturday: 9:30 am–1 pm
  • Sunday: Closed

HSBC Sutton Coldfield

HSBC Sutton Coldfield is a prominent financial institution located at Address: 67 Parade, The Parade, Birmingham, Sutton Coldfield B72 1PD, United Kingdom. This branch provides a comprehensive range of banking services and specializes in business banking, investments, and savings.

Especialidades y servicios ofrecidos

  • Bank: HSBC Sutton Coldfield offers a full suite of banking services for personal and business customers.
  • Business banking service: The branch caters to the needs of businesses, providing services such as loans, cash management, and insurance.
  • Financial institution: HSBC Sutton Coldfield is a reliable financial institution, providing investment and savings services.
  • Investment bank: The branch assists clients in managing their investments and achieving their financial goals.
  • Savings bank: HSBC Sutton Coldfield offers competitive savings rates and accounts for customers of all ages.

Otras características y comodidades

  • Language assistance: HSBC Sutton Coldfield provides language assistance for non-native speakers to facilitate banking transactions.
  • Wheelchair-accessible entrance: The branch offers easy access for individuals with mobility challenges.
  • Wheelchair-accessible seating: The banking facility has designated seating areas for customers requiring wheelchair accessibility.
  • Wheelchair-accessible toilet: The branch provides a wheelchair-accessible toilet for customers with mobility impairments.
  • LGBTQ+ friendly: HSBC Sutton Coldfield maintains a welcoming environment for members of the LGBTQ+ community.
  • Transgender safe space: The branch strives to create a comfortable and safe environment for all customers, including those who are transgender.

Opiniones y dirección web

HSBC Sutton Coldfield has received 34 reviews on Google My Business, with an average rating of 2.9/5. For more information, please visit the official website: hsbc.co.uk.

Contacto

You can reach HSBC Sutton Coldfield by phone at 3457404404.

👍 Reviews of HSBC Sutton Coldfield

HSBC Sutton Coldfield - Sutton Coldfield
Caroline M.
1/5

Have just come from the this bank, am a new customer and was looking to open an account, the gent that was supposed to help, dint seem to be intrested in helping me open an account, telling me some rubbish that it would take, long as they close at 4:30pm.
When l checked he had plenty of time to help, there was only 1client and myself, and from his own mouth, he was fully booked for 2 months, meaning, l cant help basically🤯🤯

Well l stepped aside, went to a corner in the bank, l downloaded the app, opened an account myself within 5-10 minutes, went back to him, and showed him that l was able to do it!
I told him he needs to be pro active, he said to me that he does what he is told to!

Having compassion and empathy at this positions of work is essential.

Shame on you!!😳🤯

HSBC Sutton Coldfield - Sutton Coldfield
john R.
1/5

Have been trying to sort out a simple problem with some investments that were not as we asked for. Weeks later and we concede that nobody in Sutton Coldfield branch is willing or capable of resolving this simple request. Really wish we had not invested with hsbc and stayed with nationwide.

HSBC Sutton Coldfield - Sutton Coldfield
GUNJAN S.
1/5

my dissatisfaction with the customer service I received during my recent attempt to activate my debit card. My husband and I hold a joint account with your bank, and I needed to activate the debit card associated with this account.

Unfortunately, I forgot my security password. While I understand the need for security, the customer service representative asked an excessive number of unnecessary questions about the account, which felt more like an interrogation rather than an attempt to assist me. Despite providing all other requested information, my issue remained unresolved.

The entire experience was frustrating and disappointing. As loyal customers, we expect a more efficient and supportive service,

HSBC Sutton Coldfield - Sutton Coldfield
Graham B.
1/5

Experiencing mobile app problems. So with the branch temporarily closed in Sutton where do you go? I was told Birmingham. This is poor service. Are they going to refund our bus fare! What about the elderly, who perhaps can't make it into town?

HSBC Sutton Coldfield - Sutton Coldfield
Jane H.
5/5

15/12/23. Absolutely great service thank you to Amy bank manager and Ania (hope I’ve got correct names). They helped us Saturday and again today to sort credit card fraud and never giving up after being put through to six different departments and one and half hours in bank they got it sorted. Thank you so much for your help we could not have done this without you

M and T Hughes

HSBC Sutton Coldfield - Sutton Coldfield
Jamima S.
5/5

I actually bank with Lloyds, however due to their lack of customer service I tried HSBC. Margot,Alex and Mark were there to help. I'd just lost my father and was extremely distressed. I can honestly say without HSBC I would have given up! Highly recommend and you've given me hope.

HSBC Sutton Coldfield - Sutton Coldfield
Ian S.
5/5

I would like to thank Margot for the fantastic service I received at this branch. She was friendly, professional and very helpful with assisting me in moving money around for a house purchase. I would give her 6 stars if I could.

HSBC Sutton Coldfield - Sutton Coldfield
Ronaldo A.
1/5

What a terrible service I had today, the guy from the staff just let me waiting in a room more than an hour while the office phone was ringing to the head office and I had to look for him to come to the office more than 3 times, completely sure I won’t come any more to this brunch!!! Poor service!!! 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻

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